| Q/. My page is hanging whenever i try to run YourVirtualStore. It is also creating an .ldb file which cannot be deleted. A/. There is a known problem with Norton Anti Virus installed and trying to read
files. YVS reads files when templates are used. Norton AntIvirus will cause
reading files to "hang" your system. Please see this Microsoft Knowledgebase
Article
http://support.microsoft.com/support/kb/articles/Q295/3/75.ASP?LN=EN-US&SD=gn&FR=0&qry=FileSystemObject%20hang&rnk=2&src=DHCS_MSPSS_gn_SRCH&SPR=MSALL
This is taken from the microsoft site:
SYMPTOMS
When you browse an Active Server Pages (ASP) page that contains FileSystemObject
calls, the request for that page stops responding (hangs) and eventually times
out in the browser.
CAUSE
This problem occurs because the Script Blocking feature in Norton AntiVirus software blocks scripting operations that access the file system, such as FileSystemObject . Although this problem is prevalent in Active Server Pages (ASP) Web applications, it can also occur in other technologies, such as Windows Scripting.
NOTE: This problem occurs even if Norton AntiVirus has been disabled.
RESOLUTION
To resolve this problem, contact Norton AntiVirus Software Support. The following
Symantec Web site describes how to remove the Script Blocking feature:
http://service1.symantec.com/SUPPORT/nav.nsf/aab56492973adccd8825694500552355/399a443be88ce25788256a0e0068e180?OpenDocument
NOTE : You may have to reboot the server after you make the above-mentioned
changes to the Norton AntiVirus software.
The third-party contact information included in this article is provided to
help you find the technical support you need. This contact information is subject
to change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.
From the Norton site: Situation:
You want to disable Norton AntiVirus Script Blocking.
Solution:
To disable Norton AntiVirus 2001 Script Blocking:
1. Start Norton AntiVirus.
2. Click Options. If a menu appears when you click Options, then click Norton AntiVirus. The Options for Norton AntiVirus dialog box appears.
3. Click Script Blocking.
4. Uncheck "Enable Script Blocking (recommended)."
5. Click OK.
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