Q/. I have just purchased the YourVirtualStore but I would now like a refund. What do I need to do?

A/.

You receive from us:

1. Full source code for the YourVirtualStore

2. Detailed Design Guide

3. Free pre-sales and post sales support

4. Free upgrades for a year

5. Comprehensive FAQ section

6. Detailed technical overview

We believe we are doing more than most software companies to make sure our product meets your needs. If you have any questions about the YourVirtualStore, please ask us before you buy.

We certainly recommend that you test YourVirtualStore using our online demo or by downloading our free demo.

Once you buy YourVirtualStore it is yours to use. We are trying to make the YourVirtualStore the most comprehensive e-commerce solution available but cannot meet all scenarios.

If there are features you need, that are not in YourVirtualStore, we may be able to help you.

Please do not ask us for a refund.

In certain circumstances we may offer a refund but there will be an administrative charge applied and in instances where support has been requested the support time will be also deducted.

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