Q/. Nothing is working. What do I do?

A/. If your site does nothing when you enter http://localhost/yvs500  in your browser, Merchant administration or any other link from the main YourVirtualStore page and you get a blank screen or a file attempts to download to your PC or some strange program attempts to run then you have a problem running any ASP scripts.

The solution is different if you are running on your own PC using Personal Web Server or whether you are running on a web hosting company or ISP (Internet Service Provider).

Running on Local PC

Please see PWS.

Running on web hosting company or ISP #1

YourVirtualStore only runs on Windows NT servers. Your web hosting company may be running Unix. To check go here and enter your URL. It will tell you whether you are on Windows NT or some version of Unix such as Linux.

The solution is to change to a web hosting company that supports Active Server Pages. Many are listed at www.aspin.com

We use a company called www.crystaltech.com. If you sign-up please feel free to insert the url "yourvirtualstore.net" without the quotes into the referrer field.

Running on web hosting company or ISP #2

Not every ISP or web hosting company that runs Windows NT also supports ASP (Active Server Pages) and databases. You will now have to ask your web hosting company. You may need to change the plan that you are on.

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